Lyon Software


Lyon Software, a software company located in Sylvania, produces CBISA, the market leader in hospital community benefit reporting software since 1984. When Lyon transitioned CBISA from a software license model to a software as a service (SaaS) model, we created new subscriber terms that were fair and understandable, while minimizing Lyon's risk. We also worked with Lyon to develop an online subscription process that matched, and helped improve, Lyon's business model. Lyon ultimately accelerated its customer acqusition cycle, and saved management time and legal fees, because customers accepted the subscriber terms rather than negotiating licenses in detail. More recently, as Lyon has diversified CBISA into the senior living, education, and sustainibility markets, we modified the subscriber terms so one easy-to-read set of terms applies across all products.